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The Magic of a Smile: Bringing Happiness Through Customer Service
Yurie Yamakawa
Customer Service Instructor
24/7/8
24/7/3
24/6/27
Caregiving can unexpectedly impact anyone's life. Tomoaki Sugano, a caregiver and entrepreneur, has learned valuable lessons from witnessing many 'second halves' of life, emphasizing the power of small victories like a smile or shared memory. Sugano highlights the importance of empathy, patience, and genuine communication in building meaningful connections, and stresses self-reflection for personal growth and resilience.
Caregiving Taught me the Importance of Family and How to Face the Last Moments of Life.
Caregiver / CEO at Asunote LLC
24/4/12
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